Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
*Note to all customers regarding COVID-19
In light of the current global situation, our first priority as a company is to keep our employees, clients, and communities safe. As a result, our distribution centers are currently operating with reduced staff, strict hygiene protocols and exhaustive ongoing sanitation. The same protocols are currently being observed by many local shipping carriers around the globe, resulting in potential processing and shipment delays of up to 25 business days.
We continue to prioritize the safety of both our customers and colleagues, and thank you for your continued patience during these unprecedented times.